Web Development LIVE Support / Chat

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LIVE Support / Chat

Live support chat system is the one of new age communication devices that has proved to be largely effective in generating online business. Yet another smart application of the technological advancement, the live support and help chat system bears the promise of considerable profit in the internet marketing world.

This package at web-development-1.com includes Live Support and Live Help through the interactive option of chatting sessions. We have employed the most efficient live support software, Crafty Syntax Live Help to develop the chat system. Crafty Syntax Live Help allows customization of the client's chat window to sport your logo and color choice. This unique software makes it possible to monitor the visitor and chat sessions simultaneously. Its special tab system lets you to communicate with multiple users at the same time. Programmed in PHP, the Crafty Syntax Live Support and Help software with MySQL database management system is largely resourceful and a power-house with a wide range of unique features, as listed below:

  • A quick typing preview to check the typed text while it is being typed
  • Transcripts for chat
  • Chat options with customizable icons and canned messages
  • Provision to frame individual questions
  • Automatic system of inviting visitors
  • Page tracking
  • Referrer tracking
  • Tracking of keywords and search phrases
  • Provisions for multiple chat sessions
  • Unique feature allowing to leave messages if off-line
  • Sound alert
  • Fast responses
  • Unlimited users, operators and departments (add-on)

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